New OpenTouch Suite Now Available Globally
The OpenTouch suite of solutions, offered by Icon Voice Networks, provides real-time conferencing, presence information, video communications, and social knowledge and applications context to users.
business phone systems
VoIP Hybrid Solutions to Save You Money
For clients with the need for digital applications, like employees in the field and in the office, we often find the old phone wiring needs to be updated in order to accommodate a newer phone system like a VoIP system. Changing out the wiring, however, may not be something the client wants to invest in. …
How Scalable is the Business Phone System You Are Selling Us?
When we interview our clients to determine the type of business phone system they may need, we take very seriously the needs they have today and the needs they’re going to have down the road. We take into consideration both the current needs and future needs of the business because we want to provide …
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Voicemail to Email Functionality
With today’s technology, being out in the field doesn’t mean you have to miss out on phone calls coming in to the office. Being connected to the office phone system without physically being at your phone provides a huge benefit for a number of business people. With voicemail to email functionality, when a call …
Moving Phones Within the Office
With a typical digital telephone system using older technology, to move a phone from one part of the office to another a technician would have to run a wire to the new phone location and then change the station in the telephone room. A voice over IP platform makes moving phones in the office a lot …
FAQs: “Does Our Wiring Support a Business Phone System?”
One of the most frequent questions we get when doing a site survey of different telephone applications is, “Do we have the proper wiring to support a business phone system?” Typically in a residential environment you have wiring going from one jack to the next. This is what we would call a “daisy chain.” The …
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PRI Phone Systems vs. Analog Telephone Lines
There’s a big difference between a PRI phone system and analog telephone lines. Traditional telephone lines, like you would get from Comcast or AT&T, typically have 4-8 analog lines all in a “hunt group” (a hunt group refers to a group of extensions that are organized to process specific calls). You can roll those …
Office Phone Systems: Premise Based vs. Hosted Application
When we are talking to clients, we are always looking at what’s best for them – not only today, but also many years down the road. One of the questions we always face is whether to go with a “premise based” or a “hosted system” for business phone equipment. Using premise based office phone …
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