Last updated: February 10, 2026
1. Overview
One Call Technology provides SMS-based communication to its members for customer service updates and broker-related communications. By opting in, members agree to receive text messages related to their account, service requests, and interactions with One Call Technology.
2. Message Content and Frequency
Members may receive messages from a One Call Technology representative regarding requested services, account updates, and related communications.
Message frequency varies based on member activity and engagement. Standard message and data rates may apply.
3. Opt-In Policy
One Call Technology collects opt-in consent verbally from its members. Members may opt in to receive text messages:
- In person at a One Call Technology physical location
- Over the phone when speaking with a One Call Technology representative
During the opt-in process, members are informed that:
- Message and data rates may apply
- Message frequency may vary
- You can text HELP for support or STOP at any time to unsubscribe
- Your phone number will not be shared with third parties
Sample Opt-In Message:
“Thank you for opting in to receive recurring messages from One Call Technology. Msg frequency varies. Msg and data rates may apply. Reply HELP for help. Reply STOP to cancel.”
4. Opt-Out Policy
Members may opt out of receiving text messages at any time.
How to Opt Out:
- Reply STOP to the number that sent the message
Important Notes:
- Opt-out requests may take up to 24 to 48 hours to process
- After opting out, you will no longer receive customer service text messages
- To opt back in, contact One Call Technology at 615-656-1343 or info@onecalltech.com
Sample Opt-Out Message:
“You have successfully opted out of messages from One Call Technology. You will receive no further messages.”
5. Help and Support
Members can get help by:
- Replying HELP to any message
- Calling 615-656-1343
- Emailing info@onecalltech.com
Sample Help Message:
“Thank you for reaching out to One Call Technology. Please call us at 615-656-1343 or email info@onecalltech.com for support. Reply STOP to opt out.”
6. Data Privacy and Security
One Call Technology does not sell or share members’ phone numbers with third parties. Phone numbers are used only for communication related to customer service and account support.
7. Policy Updates
One Call Technology may update this texting policy at any time. Continued use of SMS services after updates are posted indicates acceptance of the revised policy.
