Testimonials
One Call Technology assisted us in deciding what telephone system
We contacted One Call Technology to assist us in deciding what telephone system to move forward with in our business. We were needing something that was easy to use, mobile and could grow with our business. Stephen from One Call came out and discuss the phone system in detail and assisted us throughout the process. On the day of installation, their staff stayed after to train our employees. They have continued to show amazing customer service since this day. We have contacted them on the weekend to make changes when necessary and they have responded quickly and perfectly. We are so glad to have found One Call Technology.
Tiffany Cannon
Director of Operations, Franklin Pest Control LLC
One Call Technology is truly that – one call.
They handle all our needs from office phone equipment to voice service. Kevin and his team are excellent in handling whatever problems arise, and are proactive in bringing new ideas to our company to handle our needs.
Jenni Barnett
CFO/COO, Bob Parks Realty
Brentwood, TN
We had decided to change our communications platform,
and taken the first step of selecting a new provider of business telephone and high-speed internet services. Next, we needed a office telephone system that met all of our communication needs and provided room for growth. Enter One Call Technology. Kevin Burton and his team analyzed our requirements and presented a system that was ideally suited for our business. Decision made. One Call Technology then took on the challenge of readying the system for installation while wiring and coordinating with other service providers. Each step of the project was completed in a professional manner and on time. One Call Technology…knowledgeable, professional and reliable.
David D. Haynes
CEO, HaynesBesco Group, LLC
Franklin, TN
In early 2019 we decided to upgrade our phone system at our office in Columbia as well as our branch offices in Murfreesboro and Tullahoma.
Having met Stephen Burton with OneCall Technology at a Maury Alliance meeting we called him to set up an appointment. We've been using the OneCall Technology system since March and couldn't be happier! This system allows us to do so many things that our previous system did not and the professionals at OneCall were able to get us the service we wanted while staying within our budget. Any questions that we've had have been answered promptly and very professionally. Any help that we've needed has been just a phone call away! Thank you OneCall!!
Beverly Herrmann
Office Manager, Miracle Ear
Columbia, Murfreesboro and Tullahoma
One Call Technology converted our Chem-Dry of Brentwood and Chem-Dry of Franklin phone system from a competitor's system that was only a few years old. The difference in performance, equipment, and service like night and day.
First, the changeover was very smooth and the technician, George was VERY professional and helpful. Second, the equipment is top notch and easy to use and SOOOO much easier than what we had from their competitor. The equipment includes functions that we did not have on our old system that allows clients to see our individual company ID's by location and we can now see their numbers when calls are forwarded to our cell phone or remote VOIP phone at my home. Third, Adam has answered every question that I have had quickly as I learn to use all the great features. And with all the improved equipment and features, the cost was lower than what I had been paying. The breakeven point is around 6 months making them a great investment and business partner. I highly recommend them to any business!
Allen Cain
Owner of Chem-Dry of Franklin,
Chem-Dry of Brentwood and Mr. B’s Chem-Dry
One Call immediately identified what system would be best for us and our business.
We contacted One Call Technology in regards to our phone needs. One Call immediately identified what system would be best for us and our business. They walked us through the process and made it as easy to understand. They personally came out on the day of installation and stayed after to train all the employees. Since installation, their phone system has been a complete game changer for our business. We are so thankful to the staff of One Call Technology for being nice, friendly and reliable. We would personally recommend them to any business.
Christi Armstrong
Owner, Mum’s the Word Flowers, Gifts and Antiques
One Call consistently provides our company with quick and efficient service.
They assisted us during our office renovation several years ago and helped make that process a smooth transition. Along with the office renovation they also have maintained our office phone system for the past 10 years. They have our recommendation for top quality communications services.
Tammy Schreeder
TMPartners, PLLC
Brentwood, TN
Anytime you need new office phone equipment installed, a competent, trustworthy vendor is a must.
When that install is 300 miles away, it is imperative. One Call Technology is that company for Farrell Calhoun Paint. One Call has done four turn-key installs for us at new retail stores we have opened. All that is necessary on our part is the tell them what we need and they do the rest. It is hard to put a price on peace of mind, but that is what One Call gives me, even when I’m at our corporate office hundreds of miles away. Their work is first rate and done on a timely basis. I highly recommend them.
Doug Hardin
Controller, Farrell Calhoun, Inc.
Memphis, TN
One Call Technology was my first call when I moved the company from San Francisco, California to Franklin, Tennessee.
Kevin Burton and his talented staff presented a turn-key VoIP office phone system to meet all of our communication needs. Whatever the need, whatever the question, One Call Technology is always quick to respond in a professional manner. There is nothing worse than an unreliable office phone system. Working with One Call makes all that worry go away! We always get compliments on our voice quality, the ease in using our conference bridge, and even our on hold music. You simply can’t go wrong with One Call Technology!
Sam Abell
President, Courtney Davis, INC
Franklin, TN
Covid-19 Testimonials
When the pandemic hit we discovered we had much different requirements that our current phone system couldn’t handle.
I greatly appreciate the quick thinking of One Call Technology to provide a solution that allows our staff to work from the safety of their homes- while still being able to securely contact customers. With One Calls’ help we’re equipped to keep up with the added demands during the Pandemic.
Tim Mills
Network Administrator, Heritage Bank & Trust
Columbia, TN
One Call helped us pivot immediately to allowing our staff to work from home.
Within hours, they had all our offices set up and ready. Without this, we were scrambling to find a solution. One Call not only came up with the solution, but put that in place on a Sunday afternoon for us. They have been instrumental during this time in responding to our needs and helping us find a direction forward.
Jenni Barnett
CFO/COO, Parks
Brentwood, TN
Here's some honest feedback:
Choosing One Call Technology has been a great decision for our practice. They have proven repeatedly to be efficient and timely. Anytime that I have had to reach out to them to get any kind of help or to even just ask questions they are quick to respond, which is so appreciated. Even during the insanity of the COVID-19 Pandemic, their response times and have not changed. They are very professional and I have enjoyed working with them.
Keri Ann Knowles
Administrator, Associated Urologists of Nashville
Nashville, TN
I want to take this opportunity to thank Josh Burton and his team at One Call Technology for their critical support in the midst of the COVID 19 pandemic.
One Call is a very essential part of our ability to communicate with each other and with our customer base … As our phone systems provider, they have allowed us to continue that facet of our business that is so vital in our day to day ability to continue operating … With continued technical support and the installation of the GoVoip softclient app we are able to extend our functionality, and this allows us go far beyond the office in our daily practices … We are grateful for the continued support from One Call and our hope and prayer is that everyone will maintain best practices while continuing to operate within the guidelines recommended … Let us remain diligent and together we will return to some semblance of ‘normalcy’ very soon.
Bill Reitmeyer
ABC Docks LLC, AaronBradley Dock Equipment, and Franklin Door & Dock
Franklin, TN
When the COVID 19 pandemic abruptly shut down our office, One Call was able to set up the capabilities to have our office phones routed to our personal phones within the same day.
The transition was seamless and extremely easy to use. We are grateful to have avoided any disruptions in our business operations. They are always available whenever we have a question and make this trying time a little easier.
Michelle Rhine
HR/Administrative Assistant, FDRsafety, LLC
Cool Springs, TN
OneCall Tech has been great!
They immediately set us up with remote capabilities as soon as we were instructed to work from home. They’ve been very responsive with any questions we have had and we have enjoyed working with them.
Kirby White
PLLC, Griffith Law
Franklin, TN
The mobile app has helped us greatly during the Covid-19 pandemic.
Being able to receive important calls while working from home has greatly helped with our business.
Shannon Kutcher
Bookkeeper/Office Manager, Summus Laser
Franklin, TN
When we relocated to our new office, we had been referred to One Call Technology for our phone service.
They were surprisingly affordable, extremely professional, and a year later, we could not be happier! When we sent our staff home to work remotely, One Call over-delivered again with excellent solutions for low cost.
Hunter McFarlin
CEO, McFarlin Capital
Murfreesboro, TN
We needed the ability to operate our phone lines remotely through the COVID-19 pandemic.
One Call was quick to offer a solution and had us set up to go in less than 24hrs! No surprise there, we know we can always count on them!
Jessica Puckett
Attorneys Title Company, Inc.
Nashville, TN
